April 19, 2021
Interview Published by TechTarget — SearchITChannel, John Moore

Rapid Cloud Evolution – Unified Communications Managed Services Evolve Amid Pandemic

Service-level agreements, management layers, incident tracking and governance are all part of the evolving cloud communications service provider business model.

Federal technology upgrade could see cyber, SaaS outlayCustomers seek assurance that their cloud-based infrastructure will be ready to run and operate consistently — demands they place on other familiar utilities.

John Moore, Senior Feature Writer at Tech Target – SearchITChannel, shares his findings on the rapid evolution of cloud based systems due to COVID-19.

COVID has accelerated the business mode as service providers manage cloud communications tools in a vastly different business climate.

Partners continue to work with clients as they build upon the stop-gap projects of 2020. They believe the market has staying power, investing in unified communications as a service (UCaaS), contact center as a service (CCaaS), and desktop as a service (DaaS), among other offerings.

Brendan Walsh, SVP of Partner Relations 1901 Group, a wholly owned subsidiary of Leidos, shares his perspective on the company’s as-a-service offerings, including communications and collaboration as a service, four elements — all with security integrated:

  1. Technology
  2. Routing, ticketing, and incident tracking
  3. Monitoring and management of assets and systems
  4. Governance and compliance.

Read the full interview here.

“Now, they are knocking on our door. The pandemic … has been a catalyst for speeding up modernization.”

– Brendan Walsh, SV of Partner Relations 1901 Group, wholly owned subsidiary of Leidos.

Relevant Links:

Sonu Singh

Sonu is the founder of 1901 Group and corporate leader responsible for our strategic vision, innovative business model, and financial performance.

 Follow Sonu on LinkedIn

George Batsakis
EVP and Chief Strategy Officer

George leads the company’s overall corporate development and strategy planning process and provides expertise in executive management, operations, new business development, emerging technology and technology partnership.

 Follow George on LinkedIn

Paul Wilkinson
EVP, Business Development

Paul leads Business Development, Capture Management, Marketing, and Channel Partners. Paul provides leadership for 1901 Group’s growth initiatives by supporting the development of new markets and services.

 Follow Paul on LinkedIn

James Christopher
EVP, Operations and Engineering

James brings over 25 years of industry experience to 1901 with a focus on delivering Information Technology business solutions and managed services.

 Follow James on LinkedIn 

Dana Pittman
SVP, Talent Strategy & Human Resources

Dana is the leader of our Human Capital Management function for providing organizational growth, performance, and profitability.

 Follow Dana on LinkedIn 

Brendan Walsh
SVP, Partner Relations

Brendan leads our partner relations and management efforts and supports business development activities in addition to establishing strategic business alliances with leading cloud service providers and security solutions.

 Follow Brendan on LinkedIn



Brian Lubin
SVP, Service Management

Brian leads the development and management of our service offerings and brings great value in aligning our growth and delivery activities while ensuring profitability.

 Follow Brian on LinkedIn




Please share this post!