November 09, 2020
Interview Published by TechTarget — SearchITChannel, John Moore, Senior Site Editor

Predicting 7 MSP trends in technology for 2021

MSPs, cloud consultancies and other channel partners can expect to find business in familiar technology sectors as well as in emerging fields in the coming year.

Predicting 7 MSP trends in technology for 2021The consulting and MSP trends expected to shape 2021 demonstrate how interwoven maturing technologies and emerging developments have become. Service provider companies can anticipate a continuation of important 2020 patterns, such as the ongoing evolution of cloud computing.

Cloud, however, will set the stage for other developments, including AI and machine learning. Cybersecurity will play a central in the normalization of remote work. And robotic process automation (RPA), initially viewed as a distinct technology, will become increasingly embedded in core business applications.

John Moore, Senior Site Editor at Tech Target – SearchITChannel, shares his findings on the seven pivotal tech trends based on IT executive interviews and recent industry conferences. John interviews Paul Wilkinson, EVP of Business Development at 1901 Group to share how leveraging cloud will help agencies branch out to AI and machine learning and why implementing pervasive RPA is integral to internal and customer facing roles.

Other companies mentioned were Aptum, Deloitte, Lunavi, MNJ Technologies, Accenture, Gartner, Xbase Technologies Corp, and Forrester.

Read the full interview here.

” At 1901 Group, RPA plays internal and customer-facing roles. We are leveraging RPA ourselves to automate the way in which we deliver managed services for our customers. RPA lets the company extract data from cloud platforms for reporting on resource provisioning and utilization, for instance.”
 – Paul Wilkinson,  EVP of Business Development at 1901 Group

In the federal market, the defense sector’s mandate is to get to the cloud as quickly as possible, but the cloud won’t be the final destination. Cloud is the way in which [agencies] are going to move into a better environment that will enable them to do things like machine learning and AI. Our customers know this is the catalyst for transformation. Agencies will likely tap cloud-native services, such as AWS’ SageMaker, to start using AI and machine learning.”
 – Paul Wilkinson,  EVP of Business Development at 1901 Group

Relevant Links:

Sonu Singh

Sonu is the founder of 1901 Group and corporate leader responsible for our strategic vision, innovative business model, and financial performance.

 Follow Sonu on LinkedIn

George Batsakis
EVP and Chief Strategy Officer

George leads the company’s overall corporate development and strategy planning process and provides expertise in executive management, operations, new business development, emerging technology and technology partnership.

 Follow George on LinkedIn

Paul Wilkinson
EVP, Business Development

Paul leads Business Development, Capture Management, Marketing, and Channel Partners. Paul provides leadership for 1901 Group’s growth initiatives by supporting the development of new markets and services.

 Follow Paul on LinkedIn

James Christopher
EVP, Operations and Engineering

James brings over 25 years of industry experience to 1901 with a focus on delivering Information Technology business solutions and managed services.

 Follow James on LinkedIn 

Dana Pittman
SVP, Talent Strategy & Human Resources

Dana is the leader of our Human Capital Management function for providing organizational growth, performance, and profitability.

 Follow Dana on LinkedIn 

Brendan Walsh
SVP, Partner Relations

Brendan leads our partner relations and management efforts and supports business development activities in addition to establishing strategic business alliances with leading cloud service providers and security solutions.

 Follow Brendan on LinkedIn



Brian Lubin
SVP, Service Management

Brian leads the development and management of our service offerings and brings great value in aligning our growth and delivery activities while ensuring profitability.

 Follow Brian on LinkedIn




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