February 27, 2019
Article written by O’Ryan Johnson, CRN

Automate Or Die: Why IT Services Automation Is Critical For Channel Success

Solution providers say their very survival rests on how successful they are at automating arduous IT tasks for today’s digital transformation customers

Brendan Walsh, SVP of Partner Relations at 1901 Group joins O’Ryan Johnson at CRN
in a critical discussion on the tools and automating once-arduous and costly IT tasks for customers.

Walsh has seen the benefits of the heavy investments ServiceNow has been making in multi-cloud and hybrid cloud management, including workflow authorizations, auto-provisioning and orchestration to help MSPs use the cloud more efficiently for their customers, what he called “elastic engineering” around cloud usage.

“It is part automation, and it’s part oversight or administration where talking to your customer, understanding their needs, whether it’s weekend, after-hours, what is the reality of the access they need to this capacity, and spinning up, spinning down,” said Walsh. “It seems like such a simple thing, but if you’re not paying attention to spinning up and spinning down, the cloud will be very costly. And if the cloud is costly, that really is not good for anybody.”

 

– Brendan Walsh, SVP Partner Relations

“It is part automation, and it’s part oversight or administration where talking to your customer, understanding their needs, whether it’s weekend, after-hours, what is the reality of the access they need to this capacity, and spinning up, spinning down,” said Walsh. “It seems like such a simple thing, but if you’re not paying attention to spinning up and spinning down, the cloud will be very costly. And if the cloud is costly, that really is not good for anybody.”

 

– Brendan Walsh, SVP Partner Relations

Sonu Singh
CEO

Sonu is the founder of 1901 Group and corporate leader responsible for our strategic vision, innovative business model, and financial performance.

 Follow Sonu on LinkedIn

 


Paul Wilkinson
EVP, Corporate Strategy and BD

Paul leads Business Development, Capture Management, Marketing, and Channel Partners. Paul provides leadership for 1901 Group’s growth initiatives by supporting the development of new markets and services.

 Follow Paul on LinkedIn

 


James Christopher
EVP, Operations and Engineering

James brings over 25 years of industry experience to 1901 with a focus on delivering Information Technology business solutions and managed services.

 Follow James on LinkedIn 

 


Brendan Walsh
SVP, Partner Relations

Brendan leads our partner relations and management efforts and supports business development activities in addition to establishing strategic business alliances with leading cloud service providers and security solutions.

 Follow Brendan on LinkedIn

 

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