The nature of IT today is truly 24x7. Driven by around-the-clock IT service consumption, IT managers must continuously monitor, manage, and optimize resources. 1901 Group operates on a 24x7 basis because our customers require and deserve the increased performance.
The management of IT has historically followed a 'project' mindset where capabilities were viewed as having start and finish dates. To the contrary, 1901 Group adheres to the belief that design, implementation, and support is a process: new initiatives, enhancements to existing, and legacy sustainment to increases performance.
As the complexity of IT and associated budget pressures continue to grow, the management of IT requires a shift from the reactive 'break-fix' mentality to a more proactive and predictive posture. 1901 Group uses proactive and predictive analytics to reduce the number and severity of issues because it decreases costs but more importantly increases performance.
The commoditization of IT is driving service providers to a 'per user' price model. 1901 Group was created to address this evolution, and we recognize that offering fixed-prices as compared to traditional Time and Materials or Cost Plus models is central to helping our customers move to predictable and transparent pricing. Fixed pricing is a cost savings tactic, but more importantly it aligns our motivations directly to our customers, which positively incentivizes increased performance.
The days of paying for highly skilled resources to be available but not fully utilized are gone. By using resources where and when they are needed helps control costs, but it also fosters performance-based work as opposed to 'punching the clock'. 1901 Group utilizes Fractional FTEs to drive increases in performance.
1901 Group provides quantifiable value and scalability through innovation in the design, implementation, and support of IT. Our tactics for increasing performance support an 'assembly line' concept for converting data into information, and then creating actionable intelligence (knowledge) to be used by our external customers and internal operations team.
1901 Group is uniquely positioned by having the combination of both Performance Increasers & Cost Decreasers. Our motivation is precisely aligned with that of customer's motivation: Deliver increased IT performance at a decreased cost.
1901 Group provides quantifiable value and scalability through innovation in the design, implementation, and support of IT. Our tactics for decreasing costs are practical and proven. From our proprietary ROI model for Agile development to our 'IT Service Factory' concept, our customers receive quantified cost decreasers.
As IT mobility has become the global standard, 1901 Group recognized that work no longer needs to be performed in urban locales, and by locating our operations in rural cities next to high-tech universities provides for access to talent, a high quality of life for our team, and drives decreases in costs.
Recognizing that traditional 'allocated' support models rarely utilize their people and tools fully, 1901 Group was created to drive efficiencies through leverage. The leverage of our people, processes, technologies (tools), and facilities provides increases in performance through cross-training and repetition. Leverage in support of multiple customers delivers decreased costs.
1901 Group recognizes that certain IT tasks are best performed onsite. However, the majority of the 'routine' support tasks are actually better suited to be performed offsite, remotely, in a dedicated operations environment. By utilizing a mix of onsite and offsite (remote) personnel, processes, technologies, and facilities, our customers receive increases in performance but more importantly, decreases in costs.